Agreement to Terms and Conditions
By making any purchase from Reiki with Rachael, Rachael's School, and/or The School of Intuitive Energy Healing, you agree to the following terms and conditions:
I acknowledge that I am the intended recipient of the Course, Reiki Session, and/or Meditation, and that I am 18 years of age or older. I understand that I may be required to provide additional information before my order can begin.
I confirm that I have no physical or mental health condition that would prevent my safe participation in this Course, Reiki Session, and/or Meditation.
I recognize that this Course, Reiki Session, and/or Meditation, including all activities, is not a form of and is not a substitute for professional medical or mental health treatment.
In consideration of being permitted to participate, I agree to assume full responsibility for any risks, injuries, or damages, known or unknown, that I may incur as a result of participating in or listening to this Course, Reiki Session, and/or Meditation.
I understand that receiving this Course, Reiki Session, and/or Meditation is voluntary, and I assume full responsibility for any risks, injuries, or damages, known or unknown, that may result from my participation.
I acknowledge that all information and activities in this Course, Reiki Session, Pre- or Post-Session Calls or Emails, and/or Meditation are suggestive and intended for guidance only. I understand that no guaranteed results are promised, and that this Course, Reiki Session, and/or Meditation is not intended to fix, cure, or remedy any psychological, physical, emotional, or cognitive condition.
I knowingly, voluntarily, and expressly waive any claim I may have against the representatives of Reiki with Rachael, the instructor or guide, Reiki Practitioner, or the owner of Reiki with Rachael, Rachael's School, or The School of Intuitive Energy Healing for any mental or physical injuries or damages I may sustain as a result of participating in a Course, Reiki Healing Session, or Meditation.
By purchasing any Course, Reiki Energy Healing package, or Meditation, I acknowledge that I have voluntarily read, understood, and agreed to all terms and conditions required to receive and participate in my Course, Reiki Session, and/or Meditation.
Refund Policy
We want you to feel supported in your journey, and we also ask that you honor the energetic and digital nature of these offerings. Please review our refund policy before making a purchase:
Digital Courses, Activations & Workshops
All sales are final after 30 days from purchase.
Within the first 30 days, refunds are only considered if a technical issue on our end prevents you from accessing your purchase.
If you purchase a duplicate item by mistake (e.g., adding two of the same course to your cart), we will gladly refund the duplicate.
If you realize you’ve previously purchased the same item, we can offer an exchange for another product of equal or lesser value.
Workshops & Live Courses
Tickets and enrollments are non-refundable.
In the rare case that a technical issue on our end prevents you from accessing the event, refunds or credits may be offered at our discretion.
Personal Sessions
We no longer offer personal sessions.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email confirming receipt and notifying you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Late or Missing Refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, as it may take time before your refund is officially posted.
Next, contact your bank, as there is often additional processing time before a refund appears.
If you’ve done all of this and still have not received your refund, please contact us at [email protected].